Shipping & Delivery
We deliver Australia wide
Due to the current situation, we are experiencing extended delivery times. It might take up to 10 business days. We appreciate your understanding during these difficult times.
- Alpha Medical Solutions reserves the right to vary delivery costs from time to time.
- Alpha Medical Solutions has a minimum order value of $35 including GST.
- Deliveries can only be made to the nominated address between 8:00am and 5:00pm, Monday to Friday on business days.
Orders over $200 Australian Dollars are freight free for Sydney NSW Metro Area in Australia only when you order online. Alpha Medical Solutions reserves the right to provide a freight quote for larger or unusual heavy orders.
|Sydney Metro Area Postcodes|
|2000 to 2263|
|2500 to 2530|
|2555 to 2574|
|2745 to 2786|
- Regular Parcel Delivery Service is available to mainland Australia and Tasmania.
- Our estimated delivery time is between 1 to 7 working days depending on location.
- Due to the Coronavirus Outbreak we are experiencing extended delivery times. Please click here for details.
For overseas deliveries, please see our Terms & Conditions.
When ordering, please state the floor level of your delivery address if it is not at ground level. Please note, we can only deliver to a physical address. Examples of addresses we cannot deliver to include, but are not limited to, PO boxes, locked bags and freight forwarding companies.
a) Shipping charges will be applied to your order. Freight charges are subject to size & weight. We will notify if there are any extra charges. Delivery is subject to our delivery partners week days only.
b) Minimum handling and insurance charges: $2.50 (exc. GST)
c) When your order is dispatched via one of our nominated delivery agents, you will receive a tracking number via email.