Shipping & Delivery

Orders over $200 excluding GST are freight free for New South Wales Metro Area in Australia only when you order online. Alpha Medical Solutions reserves the right to provide a freight quote for larger or unusual heavy orders.


Sydney Metro Area Postcodes
2000 to 2263
2500 to 2530
2555 to 2574
2745 to 2786 


Alpha Medical Solutions reserves the right to vary delivery costs from time to time.


Regular Parcel Delivery Service is available to mainland Australia and Tasmania.


Express Delivery is available in eligible serviced areas.


For overseas deliveries, please see our Terms & Conditions.


Our estimated delivery time is between 1 to 4 working days depending on location.


Alpha Medical Solutions has a minimum order value of $50 excluding GST.


Deliveries can only be made to the nominated address between 8:00am and 5:00pm, Monday to Friday on business days.


When ordering, please state the floor level of your delivery address if it is not at ground level. Please note, we can only deliver to a physical address. Examples of addresses we cannot deliver to include, but are not limited to, PO boxes, locked bags and freight forwarding companies.


Delivery Costs


a) Shipping charges will be applied to your order. Freight charges are subject to size & weight. We will notify if there are any extra charges. Delivery is subject to our delivery partners week days only.

b) Minimum handling and insurance charges: $2.50 (exc. GST)

c) When your order is dispatched via one of our nominated delivery agents, you will receive a tracking number via email.